State Farm® Insurance Agent T.J. Sutter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shanequa Green
October 23, 2025
"The customer service is great 😊"
"Thanks Shanequa. It was a pleasure speaking with you and your mom. 😊"
Teresa Johnson
October 22, 2025
"I have been with State Farm since 1999 until 10/21/2025! All of a sudden I received a phone call from the agent Tanisha Johnson Sutter, stating that my insurance will cancel on 10/22/2025. I used to asked the agents is she's available they will say no she's not here. I didn't receive no letter, no email or anything. The agent couldn't give you no information about anything when you call about your payment. The online system isn't updated, because that's where I was making my payments."
"Thank you for sharing your concerns. I’m sorry to hear about the frustration you’ve experienced regarding your policy and communication with our office. I want to assure you that your long-term relationship with State Farm is valued, and we strive to provide clear and timely information to all our customers. Over the past few years, my employees and I have had several conversations with you regarding your billing. In an effort to assist, I personally reached out to inform you that your policy would be canceled if payment was not received by the due date. I explored options with our billing department to accommodate your needs. We truly want to support you and encourage you to reach out directly so we can discuss possible solutions and work together to keep your coverage active."
Zakiyah Lewis
October 16, 2025
"Amazing customer service !!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Darlene Williams
October 15, 2025
"My service was five star."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Stacey Robinson
October 15, 2025
"Shout out to Nick Kitchens!! Very polite and very knowledgeable in assisting with getting the proper insurance."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
carla denise
October 9, 2025
"Shanate' was very helpful and very polite. Shanate' will be my new favorite contact at State Farm."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
ArtTheCollector
September 29, 2025
"Nick was extremely helpful and was able to clear up an ongoing problem. Good man!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Pamela Tobler
September 23, 2025
"Good"
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. We’re here to help with your insurance needs and appreciate your feedback!"
Keiron English
September 19, 2025
"Great Experience!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Diarius Peak
September 17, 2025
"Great service!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Angela
September 3, 2025
"Fantastic Customer Service!!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Teresa Stovall
September 2, 2025
"Mr. Nick took his time out to make sure i understood what my insurance policy is Thank you very much"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Phalba White
September 2, 2025
"Very professional... great customer service skills"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mahogany SilverRain
August 29, 2025
"It was fast and easy from quote to getting coverage. Great price and discounts."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Desiree Marrero
August 13, 2025
"The girl that spoke to me on the phone was awesome. Professional and courteous and extremely friendly"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Santivia Mitchell
August 12, 2025
"They are always professional, responsive, and truly care about their customers. Every time I’ve had a question or needed assistance, they’ve gone above and beyond to help. Highly recommend for anyone looking for great service and peace of mind!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kelsie Riggins Jr
August 8, 2025
"GRRREAT CUSTOMER SERVICE,VERY PATIENCE & ANSWERED ALL MY QUESTIONS...💪🏽💯‼️"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kyle Lowe
August 6, 2025
"It was a pleasure working with Nick. He was able to get my auto insurance cheaper than what I was paying with another company. Thanks so much."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Loni Hill
August 5, 2025
""I had the pleasure of speaking with Nick at State Farm today, and I was thoroughly impressed with his customer service. He's incredibly knowledgeable and took the time to explain everything in detail, making sure I understood all my options. I truly appreciate his thoroughness and the genuine care he shows for his clients. Thank you, Nick, for the outstanding service!""
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Christy Rodriguez
July 31, 2025
"Great service Nick was helpful and walked me through purchasing the perfect policy for me. Thanks Nick."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Samantha Colvin
July 28, 2025
"TJ is amazing. Her team genuinely care about their clients. They go the extra mile to ensure everything runs smoothly and provides excellent customer service. They will get you and your family covered with the proper insurance that fits your needs. I HIGHLY recommend reaching out to her today!"
"Hi, Samantha. Thank you for reviewing our State Farm office! It was an absolute pleasure speaking with you yesterday. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! "
Wylene
July 24, 2025
"Yes we were very satisfied with the service that we received with you. Thank you."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cameron
July 22, 2025
"I had a terrible experience with customer service last week and am currently looking for another company."
"Hi Cameron. You are not a customer at TJ Sutter State Farm office on Log Cabin Drive. We’re sorry to hear that your experience with another State Farm office fell short of your expectations. Please reach out to us directly so we can find out who your agent is and address your concerns."
Michael Dent
July 18, 2025
"Excellent Customer Service skills, great at understanding his customers needs."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Treesomia Walker
July 16, 2025
"I contacted State Farm to assist with adding Renter's Insurance for my daughter. Although I found a cheaper policy, Nick provided quality feedback to my questions and provided the assurance I need as a parent that my child will be well covered. His quick response time and willingness to assist in any way sealed the deal. Thanks Nick!"
"We’re honored by your positive feedback! Nick is awesome. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"