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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Fullington

October 26, 2026

5  out of  5
rating by Brian Fullington
"Excellent service."
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Shardai Allen

October 26, 2026

5  out of  5
rating by Shardai Allen
"Great customer service"
We responded:
"Thank you for your 5 star review. We aim to please and make you happy that you chose us for your insurance needs as we are happy to have you! "
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Smiley Smiley

October 23, 2026

5  out of  5
rating by Smiley Smiley
"I met with Lorrell today to review my policy and he was absolutely amazing! Give them a call today!"
We responded:
"Thanks for your review!! "
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Deborah Boatwright

October 22, 2026

5  out of  5
rating by Deborah Boatwright
"Great Job!"
We responded:
"It was a pleasure serving you Mrs. Deborah. Wishing you the best in your new journey. "
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Sylvia King

October 1, 2026

5  out of  5
rating by Sylvia King
"Today I had the pleasure speaking with Mr. Lorrell. He was very knowledgeable. I almost cancelled my policies today. He was patient and very understanding of my situation about my policies. T.J. Sutter please keep him on your team. My top 3 are Ivy, Lorrell, and Sherrod.Keep up the good work 👍 🥰My you all stay safe and blessed 🙏"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chris Griggs

September 30, 2026

5  out of  5
rating by Chris Griggs
"I had d pleasure 2 speak with Mr.Hollingshed 2day 9/30/26 n reference 2 my auto and home insurance. He was very professional and explained everything 2 me about my coverage so l could understand. TY Mr.Hollingshed"
We responded:
"Thank you for allowing us to insure you and for leaving your feedback. We appreciate your support. "
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Sanford Edwards

September 25, 2026

5  out of  5
rating by Sanford Edwards
"Mr. Sherrod was very patient and helped my with my beacon"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to Sherrod to know you had such a great experience with him. "
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Leroy Sherman Ivry

September 22, 2026

5  out of  5
rating by Leroy Sherman Ivry
"Great business"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Fred Slaughter

September 21, 2026

5  out of  5
rating by Fred Slaughter
"Sherrod and the whole crew are always helpful, nice, and patient"
We responded:
"Fred, thank you for the fantastic review! We’re always here to support you with your insurance needs. "
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cole bone

September 21, 2026

5  out of  5
rating by cole bone
"Great communication and patience too help me get what I needed done!"
We responded:
"Thank you so much! 😊 We know insurance can sometimes feel overwhelming, so we’re glad our team took the time to listen, answer your questions, and help you get everything taken care of. We truly appreciate you trusting us with your insurance needs! ❤️"
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Ché Ché

September 17, 2026

5  out of  5
rating by Ché Ché
"Thanks Lorell!! 🏠 🚗"
We responded:
"Thank you so much for the 5 stars, Ché! Lorrell says "thank YOU". We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Daphne Zellner

September 17, 2026

5  out of  5
rating by Daphne Zellner
"Lorrell was very helpful and instrumental in helping me get a policy. I just knew I would be declined for life ins after having breast cancer last year, however, he convinced me to try any way and I am glad I did. He showed such professionalism and persistence during this process."
We responded:
"Thank you so much for sharing your experience with Lorrell! We’re thrilled to hear that his professionalism, persistence, and encouragement made such a positive difference throughout the process. At TJ Sutter State Farm, we believe it’s important to explore the options available rather than assume something isn’t possible. We’re so glad Lorrell was able to help you find the right life insurance coverage for your needs. Thank you for trusting our team. We truly appreciate your business! ❤️
"
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Arrie Winston

September 16, 2026

5  out of  5
rating by Arrie Winston
"Melanie was a wonderful representative to work with. She answered need to know questions with clarity. She guided me in the right direction to explore potential opportunities for discounts along with information about a new service I am interested in."
We responded:
"Thank you so much for sharing your experience with Melanie! We’re glad to hear she was able to answer your insurance questions clearly, help you explore potential discounts, and provide helpful information about additional services that may fit your needs. At TJ Sutter State Farm, we want every conversation to provide value and help our customers make informed decisions about their coverage. We truly appreciate you trusting Melanie and our team! ❤️
"
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Niki Collier

September 14, 2026

5  out of  5
rating by Niki Collier
"Very informative, friendly agents, explains insurance estimates for general understanding, great customer service. Highly recommend this office. Ask for Nicholas!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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QCapricorn

September 11, 2026

5  out of  5
rating by QCapricorn
"Sherrod was very helpful and knowledgeable"
We responded:
"Thank you so much for the kind words! We’re glad to hear Sherrod was helpful and knowledgeable during your experience with our office. We appreciate you choosing TJ Sutter State Farm for your insurance needs and look forward to continuing to take great care of you!
"
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Surbrina Dumas

September 8, 2026

5  out of  5
rating by Surbrina Dumas
"Staff was very polite and ready to give a quote and offer other insurance coverage .
They're patient with customers making sure
everything is done ..."
We responded:
"Thank you for the wonderful review! We’re so glad our team made you feel welcomed and took the time to answer your questions, provide a quote, and explore additional insurance coverage that may benefit you. At TJ Sutter State Farm, we believe in being patient, thorough, and making sure our customers feel confident in their coverage decisions. We truly appreciate the opportunity to serve you!
"
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Philamenia Rivers

September 2, 2026

5  out of  5
rating by Philamenia Rivers
"Absolutely swept off my feet.Today's society and businesses or just not very good with customer service ..This young man Mr Lorrel was excellent he went above and beyond the "call of duty"regarding my questions .His patience, his interaction,his sense of humor 💯"
We responded:
"Thank you so much! This was such a great review to read. 😊 Lorrell really does enjoy taking the time to help people, and I’m glad his patience and sense of humor made your experience even better. I’ll definitely make sure he sees this! We truly appreciate you taking the time to recognize him and for trusting our office with your insurance needs. ❤️
"
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Antonio Crafter

September 1, 2026

5  out of  5
rating by Antonio Crafter
"Ms TJ Sutter and her staff is amazing. I recommend anyone that need auto, rental, life, or etc Insurance, State Farm Insurance Company on Log Cabin. You want be disappointed 💯 🫶 🤝"
We responded:
"Thank you so much for the wonderful review and recommendation! ❤️ We truly appreciate your kind words and your trust in our team. It’s always our goal to make sure you feel taken care of, whether it’s auto, renters, life insurance, or anything else we can help with. Thank you for choosing TJ Sutter State Farm! 🫶🤝
"
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Natalie Jordan

August 28, 2026

5  out of  5
rating by Natalie Jordan
"Melanie is great!"
We responded:
"Thank you! 😊 We think Melanie is pretty great too! We’re glad you had a great experience with her, and we really appreciate you taking the time to leave us a review. ❤️
"
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Laray Edwards

August 27, 2026

5  out of  5
rating by Laray Edwards
"Great people great atmosphere I felt so welcome from the moment I walked in the door"
We responded:
"Thank you so much for the 5 stars, Laray! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Arika Palmer

August 24, 2026

5  out of  5
rating by Arika Palmer
"Any insurance question I have or service I need they are always expeditious with helping me."
We responded:
"Thank you. We are here to help. "
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Selena Bivins

August 24, 2026

4  out of  5
rating by Selena Bivins
"Very nice!!!!"
We responded:
"Thank you so much! 😊 We really appreciate you taking the time to leave us a review. It was a pleasure helping you, and we’re glad you had a great experience with our team. We look forward to taking care of you again! ❤️"
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Evelyn Sneed

August 18, 2026

5  out of  5
rating by Evelyn Sneed
"My experience was easy friendly and nice and very patient with me"
We responded:
"Hi, Evelyn. It was a pleasure serving you for your insurance needs. Look forward to working with you. "
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Jonalyse Spight

August 17, 2026

5  out of  5
rating by Jonalyse Spight
"My agent Lorrell Smith was very pleasant, knowledgeable and patient with me. He educated me on certain aspects of the insurance world that I was clueless about! I had a GREAT experience with him and I have DEFINITELY recommend him for my family/friends insurance needs."
We responded:
"Hi, Jonalyse! Thank you for insuring with us. We appreciate your kind words. Lorrell is an excellent addition to our team. "
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Melodie Espinosa

August 5, 2026

5  out of  5
rating by Melodie Espinosa
"Sherrod called me today to discuss renewing my policy, added on renters insurance and got me a discount. Excellent customer service in a timely and efficient matter. No complaints with this office."
We responded:
"Hi Melodie! Thanks for your good review. Melanie told me good things about you. Welcome to the Sutter State Farm family. "