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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greg Armstrong

July 15, 2026

5  out of  5
rating by Greg Armstrong
"Ms. Roslyn was very professional very helpful when nobody else would help me. I am so thankful for her and her service. She is an asset to your company. You might wanna hang onto her."
We responded:
"Hi Greg! We are so thankful for u and your family. Thanks for the review. "
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AnimeFire

July 14, 2026

5  out of  5
rating by AnimeFire
"It was a pleasure to work with Sherrod this morning to get a auto policy with state farm. Definitely will be recommending those i know"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Andrea Wornum

July 1, 2026

5  out of  5
rating by Andrea Wornum
"I really appreciate the time you spent reviewing and explaining my auto, home and life insurance coverage. You made everything easy to understand and I feel much more confident about my policies now. Thank you for doing such a thorough job and I appreciate your help and clarity."
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Melody Thomas

June 25, 2026

5  out of  5
rating by Melody Thomas
"Mr. Donvan Is A Great Worker And A Hard worker. Has Very Great Customer Service. State Farm Is the Place to be. Thank U Donvan for Your Service."
We responded:
"I'm glad Donavan was able to take care of you and provide excellent service. We appreciate you! "
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carla denise

June 18, 2026

5  out of  5
rating by carla denise
"Shanate' was very helpful and very polite. Shanate' will be my new favorite contact at State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jaquartta Maynard

June 15, 2026

5  out of  5
rating by Jaquartta Maynard
"Excellent customer service. Very understanding snd patient."
We responded:
"Thank you for choosing our State Farm agency. We are happy you had a good experience with your auto insurance quote and application process. :)"
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Cathy Hiley

June 12, 2026

5  out of  5
rating by Cathy Hiley
"Great customer service"
We responded:
"Thank you for your review. We are honored to have earned your business with insurance. We appreciate the support. "
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Cassandra Hollins

June 11, 2026

5  out of  5
rating by Cassandra Hollins
"Rosalind, the Customer Service Representative was so very helpful in taking My payment today for My Life Insurance Policy with State Farm….She also informed me of My due dates for My Car Insurance as well as My Homeowners Insurance…
Sometimes being a Senior Citizen will cause You to forget certain things such as payments and cancellation dates…..Thanks to everyone at State Farm and especially to You Rosalind.."
We responded:
"Hello Cassandra. Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
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Adevion Mathis

June 10, 2026

5  out of  5
rating by Adevion Mathis
"Rosalind was very knowledgeable, caring, and quick. Wonderful customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Katrina Dudley

May 29, 2026

5  out of  5
rating by Katrina Dudley
"Mr.Sherrod greeted me with a very warm smile with eagerness to address my concerns,He was very thorough and explained to me every step of the way til we got to the finish line"
We responded:
"Sherrod is a great addition to our State Farm family and I'm sure was honored to be of service. Thanks for being a valued customer. "
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Reginald Schofield

May 29, 2026

5  out of  5
rating by Reginald Schofield
"I had an excellent experience working with my insurance agent, Melanie with State Farm. She demonstrated professionalism and provided exceptional customer service throughout the entire process. She was incredibly patient in answering all of my questions and took the time to explain every detail thoroughly, ensuring I fully understood my options and coverage. I highly recommend Melanie to anyone looking for a knowledgeable, professional, and customer-focused insurance agent."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent T.J. Sutter’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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angenetta butts

May 27, 2026

5  out of  5
rating by angenetta butts
"When I first call this office over a month ago, it was a pleasure tone that answered and also gave me the understanding of my new policy after I discussed with them what I was going through and that is what I like about this office of TJ Sutter it AWESOME! the staff here is great here with their professionalism, courtesy & the warmth tone that they issue when they’re talking to customers. Great customer service I say. Thanks Rosiland for help this morning."
We responded:
"Angenetta, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent T.J. Sutter’s Team—we are always here to help!"
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Jonnie Gulrich

May 19, 2026

5  out of  5
rating by Jonnie Gulrich
"Awesome chick to handle my account"
We responded:
"Hi Jonnie, Thanks for choosing us and leaving such a great review! We are glad that you think we are awesome. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon."
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Msbrowno8

May 18, 2026

5  out of  5
rating by Msbrowno8
"Let’s start from the beginning. I was in traffic one day and saw a car wrapped with their info. I called and they took my info called back the next day as I told them I was out and about for the evening. Told them I needed a little time before I was ready to buy my car insurance. The quote was fairly decent and made me feel confident to not have to look else where. Melanie is the one who handled my policy start to finish. She was the bees knees. I really hate talking on the phone or purchasing on the phone. So when I say they I’m talking about any other staff I talked to besides her. I believe they gave me two friendly non harassing check back calls before I actually purchased. Purchasing was a breeze, options were explained to me, simply but not to simple. There wa no pushy sales pitch feeling about it all. Melanie even eased in that she is available for any other insurance needs when the deal was done. I’m not mad at it because I do need other insurance and with how easy this one was ai told her I’ll be back for sure. Keep up the great work ya’ll."
We responded:
"Thank you so much for taking the time to share your experience with TJ Sutter State Farm Agency! We're thrilled to hear that Melanie provided you with such outstanding service and made the process smooth and comfortable for you. We understand that purchasing insurance over the phone can be challenging for some, so it's wonderful to know that Melanie and our team were able to make it easy and pressure-free. Your trust means a lot to us, and we look forward to assisting you with any other insurance needs in the future. Thanks again for choosing us and for the kind word. Keep safe out there!"
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Alfreda Smith

May 15, 2026

5  out of  5
rating by Alfreda Smith
"Melanie was a delight to speak with very friendly & knowledgeable she answered ever question also I was given a great rate definitely would recommend State Farm"
We responded:
"Thank you so much for your kind words! We're glad to hear that Melanie was friendly, knowledgeable, and able to answer all your questions. Providing great rates and excellent service is our priority, and we're happy you had a positive experience. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future!"
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lillian christian

May 14, 2026

5  out of  5
rating by lillian christian
"Sherrod was very patient and kind"
We responded:
"Thank you for your feedback! We're happy to hear that Sherrod was patient and kind throughout your experience. Providing attentive and compassionate service is very important to us. If you need any further assistance, please don't hesitate to reach out!"
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Zakiyah Lewis

May 5, 2026

5  out of  5
rating by Zakiyah Lewis
"Amazing customer service !!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mary Lewis

May 1, 2026

5  out of  5
rating by Mary Lewis
"Melody was professional and not only get vehicles, but she sold me renters insurance as well."
We responded:
"Thank you for the amazing review, Mary! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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terrence fannin

April 14, 2026

5  out of  5
rating by terrence fannin
"Easy and fast for my quote to get done."
We responded:
"Hi, Terrence. Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you."
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Mike Kelly

April 8, 2026

5  out of  5
rating by Mike Kelly
"Great service, easy to talk with and understand, thank you."
We responded:
"Thank u Mike"
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Art Thomas

March 17, 2026

5  out of  5
rating by Art Thomas
"Very professional and prompt, so be ready. Art"
We responded:
"Thank you for being a valuable customer and allowing us to assist you with your insurance needs. "
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Quentay Scott

March 6, 2026

5  out of  5
rating by Quentay Scott
"Great customer service"
We responded:
"Thank you for insuring with TJ Sutter State Farm!! "
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Melodie Espinosa

March 4, 2026

5  out of  5
rating by Melodie Espinosa
"I put in a quote last night and Melanie called me this morning to finalize it. She was very kind and helpful and got me what I needed efficiently and timely."
We responded:
"Hi Melodie! Thanks for your good review. Melanie told me good things about you. Welcome to the Sutter State Farm family. "
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Alana Bell

January 29, 2026

5  out of  5
rating by Alana Bell
"This is the best office ever!! Shante is really personable, great smiles, and good advice! Thank so much!"
We responded:
"Thank you for being a valued State Farm customer. We appreciate your support. "
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Patricia womack

January 22, 2026

5  out of  5
rating by Patricia womack
"Really enjoyed my visit with Shante' on a business and personal level, very professional and attentive..thanks!!"
We responded:
"Thank you for visiting our State Farm office. It means a lot that you chose us to provide your insurance needs. We look forward to working with you. "