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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cassandra Hollins

April 14, 2026

5  out of  5
rating by Cassandra Hollins
"Rosalind, the Customer Service Representative was so very helpful in taking My payment today for My Life Insurance Policy with State Farm….She also informed me of My due dates for My Car Insurance as well as My Homeowners Insurance… Sometimes being a Senior Citizen will cause You to forget certain things such as payments and cancellation dates…..Thanks to everyone at State Farm and especially to You Rosalind.."
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terrence fannin

April 14, 2026

5  out of  5
rating by terrence fannin
"Easy and fast for my quote to get done."
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Mike Kelly

April 8, 2026

5  out of  5
rating by Mike Kelly
"Great service, easy to talk with and understand, thank you."
We responded:
"Thank u Mike"
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Art Thomas

March 17, 2026

5  out of  5
rating by Art Thomas
"Very professional and prompt, so be ready. Art"
We responded:
"Thank you for being a valuable customer and allowing us to assist you with your insurance needs. "
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Quentay Scott

March 6, 2026

5  out of  5
rating by Quentay Scott
"Great customer service"
We responded:
"Thank you for insuring with TJ Sutter State Farm!! "
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Melodie Espinosa

March 4, 2026

5  out of  5
rating by Melodie Espinosa
"I put in a quote last night and Melanie called me this morning to finalize it. She was very kind and helpful and got me what I needed efficiently and timely."
We responded:
"Hi Melodie! Thanks for your good review. Melanie told me good things about you. Welcome to the Sutter State Farm family. "
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Alana Bell

January 29, 2026

5  out of  5
rating by Alana Bell
"This is the best office ever!! Shante is really personable, great smiles, and good advice! Thank so much!"
We responded:
"Thank you for being a valued State Farm customer. We appreciate your support. "
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Patricia womack

January 22, 2026

5  out of  5
rating by Patricia womack
"Really enjoyed my visit with Shante' on a business and personal level, very professional and attentive..thanks!!"
We responded:
"Thank you for visiting our State Farm office. It means a lot that you chose us to provide your insurance needs. We look forward to working with you. "
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Chris Griggs

January 22, 2026

5  out of  5
rating by Chris Griggs
"Spoke with Shante' n d office and she was very professional and helpful with my concerns.She's a keeper!!"
We responded:
"Thank you for allowing us to insure you and for leaving your feedback. We appreciate your support. "
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Brad Jones

January 21, 2026

5  out of  5
rating by Brad Jones
"Good service with a good price almost cut my progressive price in half highly recommend"
We responded:
"Thank you so much. "
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Blady Bosslady

January 20, 2026

5  out of  5
rating by Blady Bosslady
"I been with state farm for years and service never disappointed."
We responded:
"And we love you here!! Thanks for trusting us with your insurance needs. "
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Heather McCoy

January 14, 2026

5  out of  5
rating by Heather McCoy
"Every time I speak with Melanie it is an easy process and she is very informative!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shelia Lattimore

January 7, 2026

5  out of  5
rating by Shelia Lattimore
"I had a great experience with Melanie. She listened intently and handled my issue with urgency. It's a pleasure to be your customer! Once again, thank you!"
We responded:
"Thank you for being a valued State Farm customer. We appreciate you for giving us the opportunity to provide your insurance needs. I will let Melanie know that you appreciated your interaction with her. I'm sure it will mean a lot. :) "
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Josh YT

January 7, 2026

5  out of  5
rating by Josh YT
"Very kind and helpful"
We responded:
"Hi Josh! Thank you for leaving a review about our State Farm office. Your support is valued. "
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Desmond Wilkes

January 2, 2026

5  out of  5
rating by Desmond Wilkes
"Melanie and her team were all amazing with getting me set up on absolutely short notice. Look forward to working with as needed."
We responded:
"Hi, Desmond! It has been a joy being able to provide excellent service to you and your family. We appreciate your loyalty and look forward to an everlasting relationship with you for all of your insurance needs. "
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Dior Dreams

December 30, 2025

5  out of  5
rating by Dior Dreams
"Great experience with Shanté! She was super helpful and informative about the policy I was purchasing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lindsay Smith

December 18, 2025

5  out of  5
rating by Lindsay Smith
"Melanie was absolutely amazing! She was professional, kind, efficient, and incredibly personable. We shared a few laughs, which made the entire process feel painless and much easier than I expected. She provided a very reasonable quote, explained everything clearly, and broke down all details before I committed to anything—including any available discounts, which I truly appreciated. I was able to get coverage the very same day during our call. I highly recommend Melanie—10/10. Thank you so much for all your help!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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gerald smith

December 17, 2025

5  out of  5
rating by gerald smith
"Excellent great staff...!!"
We responded:
"Hi, Gerald. You're great! We are honored to have you at TJ Sutter State Farm Insurance Agency. "
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Cloretha Hill

December 17, 2025

5  out of  5
rating by Cloretha Hill
"I spoke with Melanie and she was very nice and help me figure out a way to keep my my insurance with State farm. She also expressed that the agency didn't want to loose me and gave me an alternative to try and keep this agency... I'm gonna consider it! Thank you Melanie..."
We responded:
"Hi Ms. Hill! It is certainly our pleasure to be able to have you and keep you. It means a lot that you decided to stay with us. We look forward to providing good neighbor services for years to come. - TJ "
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Jayy Malco

December 16, 2025

5  out of  5
rating by Jayy Malco
"Shante` is absolutely amazing. Got my policy updated with no issues. A great conversationalist and provider of customer service. Thanks again 🫡❤️"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ramon Bloodworth

November 22, 2025

5  out of  5
rating by Ramon Bloodworth
"I called to pay the balance on my premium and I was helped by Melanie, one the nicest associates that I've ever met. She was courteous and competent, assisting me with whatever I needed. I'm grateful for the great staff at the Log Cabin location in Macon, Ga. -Glentae Bloodworth"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Phyllis Redding

November 22, 2025

5  out of  5
rating by Phyllis Redding
"The Service was wonderful and very Detailed. I am pleased to be a State Farm Customer."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Benita Johnson

November 22, 2025

5  out of  5
rating by Benita Johnson
"Thank you for the great customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jkel Howard

November 13, 2025

5  out of  5
rating by Jkel Howard
"Melanie was extremely helpful, over the phone as well as in person & the entire process went by pretty smoothly. I’ll definitely be recommending her in the future. Thank you for your help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Crystal Pennymon

November 10, 2025

5  out of  5
rating by Crystal Pennymon
"TJ Sutter and her staff are exceptionally nice. They are welcoming and relatable. I believe that this will be a family relationship that will span positively for years."
We responded:
"Thank you for taking the time to share your thoughts! It was an absolute pleasure meeting with you today. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Looking forward to meeting the family. "