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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Desiree Marrero

Desiree Marrero

August 13, 2025

5  out of  5
rating by Desiree Marrero
"The girl that spoke to me on the phone was awesome. Professional and courteous and extremely friendly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Santivia Mitchell

August 12, 2025

5  out of  5
rating by Santivia Mitchell
"They are always professional, responsive, and truly care about their customers. Every time I’ve had a question or needed assistance, they’ve gone above and beyond to help. Highly recommend for anyone looking for great service and peace of mind!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Treesomia Walker

August 10, 2025

5  out of  5
rating by Treesomia Walker
"Thanks again to Nick for being so helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kelsie Riggins Jr

August 8, 2025

5  out of  5
rating by Kelsie Riggins Jr
"GRRREAT CUSTOMER SERVICE,VERY PATIENCE & ANSWERED ALL MY QUESTIONS...💪🏽💯‼️"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kyle Lowe

August 6, 2025

5  out of  5
rating by Kyle Lowe
"It was a pleasure working with Nick. He was able to get my auto insurance cheaper than what I was paying with another company. Thanks so much."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Loni Hill

August 5, 2025

5  out of  5
rating by Loni Hill
""I had the pleasure of speaking with Nick at State Farm today, and I was thoroughly impressed with his customer service. He's incredibly knowledgeable and took the time to explain everything in detail, making sure I understood all my options. I truly appreciate his thoroughness and the genuine care he shows for his clients. Thank you, Nick, for the outstanding service!""
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Christy Rodriguez

July 31, 2025

5  out of  5
rating by Christy Rodriguez
"Great service Nick was helpful and walked me through purchasing the perfect policy for me. Thanks Nick."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Samantha Colvin

July 28, 2025

5  out of  5
rating by Samantha Colvin
"TJ is amazing. Her team genuinely care about their clients. They go the extra mile to ensure everything runs smoothly and provides excellent customer service. They will get you and your family covered with the proper insurance that fits your needs. I HIGHLY recommend reaching out to her today!"
We responded:
"Hi, Samantha. Thank you for reviewing our State Farm office! It was an absolute pleasure speaking with you yesterday. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! "
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Wylene

July 24, 2025

5  out of  5
rating by Wylene
"Yes we were very satisfied with the service that we received with you. Thank you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cameron

July 22, 2025

1  out of  5
rating by Cameron
"I had a terrible experience with customer service last week and am currently looking for another company."
We responded:
"Hi Cameron. You are not a customer at TJ Sutter State Farm office on Log Cabin Drive. We’re sorry to hear that your experience with another State Farm office fell short of your expectations. Please reach out to us directly so we can find out who your agent is and address your concerns."
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Michael Dent

July 18, 2025

5  out of  5
rating by Michael Dent
"Excellent Customer Service skills, great at understanding his customers needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Treesomia Walker

July 16, 2025

5  out of  5
rating by Treesomia Walker
"I contacted State Farm to assist with adding Renter's Insurance for my daughter. Although I found a cheaper policy, Nick provided quality feedback to my questions and provided the assurance I need as a parent that my child will be well covered. His quick response time and willingness to assist in any way sealed the deal. Thanks Nick!"
We responded:
"We’re honored by your positive feedback! Nick is awesome. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Karel Gary

Karel Gary

July 11, 2025

5  out of  5
rating by Karel Gary
"Ms Melanie was very nice, professional, and helpful today. She took care of everything that I needed proficiently. She is a wonderful agent and it was my pleasure working with her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Lisa Jordan

July 9, 2025

5  out of  5
rating by Lisa Jordan
"Great customer service, showed much care and concern for my needs…."
We responded:
"Glad to hear you were satisfied with our service. Thank u. 🙏🏽 "
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Di Verdier

July 7, 2025

5  out of  5
rating by Di Verdier
"This is a great office. They really care and are there when needed."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of JW Smith

JW Smith

July 3, 2025

5  out of  5
rating by JW Smith
"Amazing help with all auto insurance needs!! Thanks a bunch!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Tank Warren

Tank Warren

July 2, 2025

5  out of  5
rating by Tank Warren
"Nick was amazing to work with! He got me a better deal on my auto insurance and incorporated some other things that make my day to day life more secure (life insurance on family members)! It was a pleasure to work with him and will recommend to others!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Deidra Phillips

July 2, 2025

5  out of  5
rating by Deidra Phillips
"Always knowledgeable and willing to help. Great agency!"
We responded:
"Thanks for your review and for allowing us to insure your autos. We look forward to working with you. "
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Reginald Jeffery

June 27, 2025

5  out of  5
rating by Reginald Jeffery
"Nick and the staff at TJ Sutter State Farm are the absolute best when you need them for anything as I’ve had to call from time to time. They are both friendly and knowledgeable. Thanks Nick and the Statefarm crew for outstanding customer service."
We responded:
"Mr. Jeffery, we are just delighted to help. Nice to have you. "
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Prophet Charles Walker

June 27, 2025

5  out of  5
rating by Prophet Charles Walker
"Very professional and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Josh Biggs

June 26, 2025

5  out of  5
rating by Josh Biggs
"Very pleasant to work with very helpful and professional we have always loved working with any of our state farm agent. Thank you so much for making the move quick and painless."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lauren D

June 26, 2025

5  out of  5
rating by Lauren D
"Tj and Nic are so great! I’ve been with them for years and they always have helped me find the best quotes and discounts !"
We responded:
"Hi, Lauren. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support you and your family's insurance needs."
Profile photo of Adevion Mathis

Adevion Mathis

June 25, 2025

5  out of  5
rating by Adevion Mathis
"Melanie was very knowledgeable, caring, and quick. Wonderful customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Maurice M

June 25, 2025

5  out of  5
rating by Maurice M
"Very good experience. Took my insurance down $200 . Very professional."
We responded:
"I'm so glad we could help you! Thanks for choosing us! "
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Stephanie Davis

June 12, 2025

5  out of  5
rating by Stephanie Davis
"I had the pleasure of working with Melanie at State Farm. I was very impressed with her professionalism, knowledge, and personalized attention that l received. Melanie took out time to understand my insurance needs, explained policy options clearly, and provided guidance that helped me to make confident decisions. Her responsiveness and commitment to customer service exceeded my expectations, and l truly appreciated the support and straightforward communication throughout the process. My experience with Melanie at State Farm has been positive, and l would confidently recommend State Farm services to others. I was previously with State Farm and glad to be back."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Melanie is a gem, and I'm glad you had a great experience with her. We welcome you back to State Farm! "