State Farm® Insurance Agent T.J. Sutter
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
QCapricorn
September 11, 2026
"Sherrod was very helpful and knowledgeable"
Surbrina Dumas
September 8, 2026
"Staff was very polite and ready to give a quote and offer other insurance coverage .
They're patient with customers making sure
everything is done ..."
Philamenia Rivers
September 2, 2026
"Absolutely swept off my feet.Today's society and businesses or just not very good with customer service ..This young man Mr Lorrel was excellent he went above and beyond the "call of duty"regarding my questions .His patience, his interaction,his sense of humor 💯"
Antonio Crafter
September 1, 2026
"Ms TJ Sutter and her staff is amazing. I recommend anyone that need auto, rental, life, or etc Insurance, State Farm Insurance Company on Log Cabin. You want be disappointed 💯 🫶 🤝"
Natalie Jordan
August 28, 2026
"Melanie is great!"
Laray Edwards
August 27, 2026
"Great people great atmosphere I felt so welcome from the moment I walked in the door"
Arika Palmer
August 24, 2026
"Any insurance question I have or service I need they are always expeditious with helping me."
"Thank you. We are here to help. "
Selena Bivins
August 24, 2026
"Very nice!!!!"
Evelyn Sneed
August 18, 2026
"My experience was easy friendly and nice and very patient with me"
"Hi, Evelyn. It was a pleasure serving you for your insurance needs. Look forward to working with you. "
Jonalyse Spight
August 17, 2026
"My agent Lorrell Smith was very pleasant, knowledgeable and patient with me. He educated me on certain aspects of the insurance world that I was clueless about! I had a GREAT experience with him and I have DEFINITELY recommend him for my family/friends insurance needs."
"Hi, Jonalyse! Thank you for insuring with us. We appreciate your kind words. Lorrell is an excellent addition to our team. "
Melodie Espinosa
August 5, 2026
"Sherrod called me today to discuss renewing my policy, added on renters insurance and got me a discount. Excellent customer service in a timely and efficient matter. No complaints with this office."
"Hi Melodie! Thanks for your good review. Melanie told me good things about you. Welcome to the Sutter State Farm family. "
Theresa Bazemore
July 21, 2026
"Sherrod and TJ and the whole staff are always very nice and helpful"
"Theresa, thank you for the fantastic review! We’re always here to support you with your insurance needs in Macon. "
Alana Carbon
July 18, 2026
"Six months ago I decided to go to a local office for car insurance, I had been with USAA for 20 years, my initial agent Shante was great, she left and I spoke to Melanie a couple times who was also great! Well six month renewal is here…A guy named Sherrod sets up an appointment and I had questions, his answer was “it’s the area, it is what it is.” That was unacceptable to me. I immediately went back to USAA, I don’t need to have that “in town personal feel” if it’s not nice. It’s my money, so I will spend it where I feel heard. I really wanted to support this business. I liked the dynamic. But I don’t like rude."
"Alana, thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent experience didn’t meet the level of service you expected, especially after the positive interactions you initially had with our team. Our goal is for every customer to feel heard, respected, and valued, and I’m disappointed to learn that wasn’t your experience. We appreciate you giving our office the opportunity to earn your business, and I wish we’d had the chance to address your concerns before you decided to leave. If you’re ever open to discussing your experience further, I’d welcome the opportunity to speak with you personally. I wish you all the best moving forward."
Greg Armstrong
July 15, 2026
"Ms. Roslyn was very professional very helpful when nobody else would help me. I am so thankful for her and her service. She is an asset to your company. You might wanna hang onto her."
"Hi Greg! We are so thankful for u and your family. Thanks for the review. "
AnimeFire
July 14, 2026
"It was a pleasure to work with Sherrod this morning to get a auto policy with state farm. Definitely will be recommending those i know"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Andrea Wornum
July 1, 2026
"I really appreciate the time you spent reviewing and explaining my auto, home and life insurance coverage. You made everything easy to understand and I feel much more confident about my policies now. Thank you for doing such a thorough job and I appreciate your help and clarity."
"Andrea, thank you so much for your thoughtful review! It was truly our pleasure to review your auto, home, and life insurance with you. We believe it’s important for our customers to understand their coverage and feel confident in the protection they have. Your kind words mean a great deal to our team, and we appreciate you trusting us with your insurance needs. Thank you for being part of our State Farm family!"
Melody Thomas
June 25, 2026
"Mr. Donvan Is A Great Worker And A Hard worker. Has Very Great Customer Service. State Farm Is the Place to be. Thank U Donvan for Your Service."
"I'm glad Donavan was able to take care of you and provide excellent service. We appreciate you! "
carla denise
June 18, 2026
"Shanate' was very helpful and very polite. Shanate' will be my new favorite contact at State Farm."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jaquartta Maynard
June 15, 2026
"Excellent customer service. Very understanding snd patient."
"Thank you for choosing our State Farm agency. We are happy you had a good experience with your auto insurance quote and application process. :)"
Cathy Hiley
June 12, 2026
"Great customer service"
"Thank you for your review. We are honored to have earned your business with insurance. We appreciate the support. "
Cassandra Hollins
June 11, 2026
"Rosalind, the Customer Service Representative was so very helpful in taking My payment today for My Life Insurance Policy with State Farm….She also informed me of My due dates for My Car Insurance as well as My Homeowners Insurance…
Sometimes being a Senior Citizen will cause You to forget certain things such as payments and cancellation dates…..Thanks to everyone at State Farm and especially to You Rosalind.."
"Hello Cassandra. Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
Adevion Mathis
June 10, 2026
"Rosalind was very knowledgeable, caring, and quick. Wonderful customer service."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Katrina Dudley
May 29, 2026
"Mr.Sherrod greeted me with a very warm smile with eagerness to address my concerns,He was very thorough and explained to me every step of the way til we got to the finish line"
"Sherrod is a great addition to our State Farm family and I'm sure was honored to be of service. Thanks for being a valued customer. "
Reginald Schofield
May 29, 2026
"I had an excellent experience working with my insurance agent, Melanie with State Farm. She demonstrated professionalism and provided exceptional customer service throughout the entire process. She was incredibly patient in answering all of my questions and took the time to explain every detail thoroughly, ensuring I fully understood my options and coverage. I highly recommend Melanie to anyone looking for a knowledgeable, professional, and customer-focused insurance agent."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent T.J. Sutter’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
angenetta butts
May 27, 2026
"When I first call this office over a month ago, it was a pleasure tone that answered and also gave me the understanding of my new policy after I discussed with them what I was going through and that is what I like about this office of TJ Sutter it AWESOME! the staff here is great here with their professionalism, courtesy & the warmth tone that they issue when they’re talking to customers. Great customer service I say. Thanks Rosiland for help this morning."
"Angenetta, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent T.J. Sutter’s Team—we are always here to help!"